Templates

Reusable SMS and email content used by review-request campaigns. Variables are filled in at send time.

Variables

Drop these tokens into the subject or body — they get replaced when the message goes out.

Standard SMS — Post move-in

Default

SMS · EN · Used by 3 campaigns

Hi {{customer_first_name}}, thanks for choosing {{location_name}}! Mind sharing a quick review? {{review_link}} Reply STOP to opt out.

134 chars · 1 segment

Friendly follow-up SMS

SMS · EN · Used by 1 campaign

Hey {{customer_first_name}} — quick favor? A short Google review for {{location_name}} would mean a lot. {{review_link}}

120 chars · 1 segment

Welcome email — Post move-in

Default

EMAIL · EN · Used by 2 campaigns

Subject: Welcome to {{location_name}}, {{customer_first_name}} 👋

Hi {{customer_first_name}}, Thanks for renting unit {{unit_number}} at {{location_name}}. If your experience was a good one, we'd love a quick Google review: {{review_link}} Thanks! The {{company_name}} team

27 words

30-day check-in email

EMAIL · EN · Used by 1 campaign

Subject: How's everything going at {{location_name}}?

Hi {{customer_first_name}}, It's been a month since you moved into {{location_name}}. If everything's been smooth, a quick review would help other folks find us: {{review_link}} — {{company_name}}

27 words